.unit-support-backdrop{position:fixed;inset:0;z-index:14000;background:rgba(15,23,42,.22)}
.unit-support-panel{position:fixed;z-index:14001;right:18px;bottom:18px;width:min(420px,calc(100vw - 24px));height:min(680px,calc(100dvh - 24px));overflow:hidden;border:1px solid #e2e8f0;border-radius:22px;background:#fff;box-shadow:0 24px 70px rgba(15,23,42,.25);color:#0f172a}
.unit-support-panel[hidden],.unit-support-backdrop[hidden]{display:none}
.unit-support-head{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;color:#fff;background:linear-gradient(120deg,#4f46e5,#9333ea)}
.unit-support-head strong,.unit-support-head small{display:block}.unit-support-head small{margin-top:3px;font-size:11px;opacity:.85}
.unit-support-head button{width:34px;height:34px;border-radius:50%;font-size:26px;line-height:1;background:rgba(255,255,255,.15)}
.unit-support-view,.unit-support-conversation{height:calc(100% - 70px);padding:16px;overflow:auto}
.unit-support-primary{width:100%;padding:11px 14px;border-radius:12px;background:#4f46e5;color:#fff;font-weight:700}
.unit-support-primary:disabled{opacity:.55}.unit-support-label{margin:18px 2px 8px;color:#64748b;font-size:12px;font-weight:700;text-transform:uppercase}
.unit-support-disconnect{display:block;margin:18px auto 0;color:#64748b;font-size:12px;text-decoration:underline}.unit-support-disconnect[hidden]{display:none}
.unit-support-tickets{display:grid;gap:8px}.unit-support-ticket{display:block;width:100%;padding:12px;border:1px solid #e2e8f0;border-radius:13px;background:#fff;text-align:left}
.unit-support-ticket:hover{border-color:#a5b4fc;background:#f8fafc}.unit-support-ticket strong,.unit-support-ticket small{display:block}.unit-support-ticket small{margin-top:4px;color:#64748b}
.unit-support-view label{display:grid;gap:6px;margin:13px 0;color:#475569;font-size:13px;font-weight:600}
.unit-support-view select,.unit-support-view textarea,.unit-support-reply textarea{width:100%;border:1px solid #cbd5e1;border-radius:11px;padding:10px 12px;background:#fff;color:#0f172a;resize:vertical}
.unit-support-shop-picker{position:relative;margin:0 0 13px}.unit-support-shop-button{display:flex;align-items:center;gap:10px;width:100%;min-height:48px;padding:8px 11px;border:1px solid #e2e8f0;border-radius:14px;background:linear-gradient(180deg,#fff,#f8fafc);box-shadow:0 2px 8px rgba(15,23,42,.06);text-align:left;font-weight:700}.unit-support-shop-button:hover{border-color:#a5b4fc;box-shadow:0 5px 15px rgba(79,70,229,.1)}
.unit-support-shop-icon{display:flex;align-items:center;justify-content:center;width:31px;height:31px;flex:0 0 31px;border-radius:10px;background:#eef2ff;color:#4f46e5;font-size:13px;font-weight:800}.unit-support-shop-icon img{width:22px;height:22px;object-fit:contain}.unit-support-shop-chevron{margin-left:auto;color:#64748b;font-size:18px}.unit-support-shop-panel{position:absolute;z-index:5;top:calc(100% + 7px);left:0;right:0;padding:9px;border:1px solid #e2e8f0;border-radius:15px;background:#fff;box-shadow:0 18px 40px rgba(15,23,42,.18)}.unit-support-shop-panel[hidden]{display:none}.unit-support-shop-panel input{width:100%;padding:9px 11px;border:1px solid #e2e8f0;border-radius:10px;background:#f8fafc}.unit-support-shop-options{display:grid;gap:4px;max-height:210px;margin-top:7px;overflow:auto}.unit-support-shop-option{display:flex;align-items:center;gap:9px;width:100%;padding:9px;border-radius:10px;text-align:left}.unit-support-shop-option:hover,.unit-support-shop-option[aria-selected="true"]{background:#eef2ff;color:#3730a3}.unit-support-shop-option small{margin-left:auto;color:#94a3b8}
.unit-support-back{color:#4f46e5;font-size:13px;font-weight:700}.unit-support-error{min-height:18px;color:#dc2626;font-size:12px}
.unit-support-conversation{display:flex;flex-direction:column;padding:0}.unit-support-conversation-bar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:11px 14px;border-bottom:1px solid #e2e8f0}.unit-support-ticket-actions{display:flex;align-items:center;gap:7px}.unit-support-ticket-actions button{padding:5px 8px;border:1px solid #cbd5e1;border-radius:8px;background:#fff;color:#475569;font-size:11px;font-weight:700}.unit-support-ticket-actions button:hover{border-color:#a5b4fc;background:#eef2ff;color:#3730a3}.unit-support-ticket-actions button:last-child{border-color:#fecaca;color:#b91c1c}.unit-support-ticket-actions button:last-child:hover{background:#fef2f2}.unit-support-ticket-actions button:disabled{opacity:.55;cursor:default}.unit-support-ticket-actions button[hidden]{display:none}
.unit-support-ticket-title{padding:9px 14px;background:#f8fafc;color:#475569;font-size:12px}.unit-support-messages{flex:1;display:flex;flex-direction:column;gap:9px;overflow:auto;padding:14px;background:#f8fafc}
.unit-support-message{max-width:84%;padding:9px 11px;border-radius:13px;background:#fff;box-shadow:0 1px 2px rgba(15,23,42,.08);white-space:pre-wrap;overflow-wrap:anywhere}
.unit-support-message--customer{align-self:flex-end;background:#e0e7ff}.unit-support-message small{display:block;margin-top:5px;color:#64748b;font-size:10px}
.unit-support-reply{display:flex;gap:8px;padding:10px;border-top:1px solid #e2e8f0}.unit-support-reply textarea{resize:none}.unit-support-reply button{width:44px;border-radius:12px;background:#4f46e5;color:#fff;font-size:18px}.unit-support-reply.is-disabled{background:#f8fafc}.unit-support-reply textarea:disabled{border-color:#e2e8f0;background:#f1f5f9;color:#94a3b8;cursor:not-allowed}.unit-support-reply button:disabled{background:#cbd5e1;color:#fff;cursor:not-allowed}
.unit-support-attach{display:flex;align-items:center;justify-content:center;width:40px;flex:0 0 40px;border:1px solid #cbd5e1;border-radius:12px;color:#4f46e5;font-size:22px;cursor:pointer}.unit-support-attach.is-disabled{border-color:#e2e8f0;background:#f1f5f9;color:#94a3b8;cursor:not-allowed;pointer-events:none}.unit-support-file{display:block;margin-top:7px;color:#4f46e5;font-weight:700;text-decoration:underline}
.unit-support-telegram{margin:0 10px 8px;padding:11px 12px;border:1px solid #bfdbfe;border-radius:12px;background:#eff6ff;color:#1e3a8a;font-size:12px;line-height:1.45}.unit-support-telegram strong{display:block;margin-bottom:2px}.unit-support-telegram button{display:block;width:100%;margin-top:8px;padding:8px 10px;border-radius:9px;background:#229ed9;color:#fff;text-align:center;font-weight:800}.unit-support-telegram button:hover{background:#178bc2}.unit-support-telegram button:disabled{opacity:.6}.unit-support-conversation>.unit-support-error{padding:0 12px}
@media(max-width:640px){.unit-support-panel{inset:0;width:100%;height:100dvh;border:0;border-radius:0}.unit-support-backdrop{display:none}}